Covid-19 Conditions **Please Expect Shipping Delays...******************************Free US Shipping for Orders $50+

Shipping & Delivery & Pick Up Policy

Covid-19 Nationwide shipping delays 

Shipping/Pick Up & Delivery Policies

Thank you for visiting and shopping at ArleneLouise Soap & Candle Co. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

domestic

Pick Up-Curbside Contactless
$0.00 and up
Free
Local Delivery Atlanta and Surrounding Areas
Orders purchased of $25.00 and up
$10.00 Delivery Charge

 

Shipping charges for your order will be calculated and displayed at checkout.

 


 

Delivery delays can occasionally occur.

 

Shipment to P.O. boxes or APO/FPO addresses

ArleneLouise Soap & Candle Co. ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Customs, Duties and Taxes

 

ArleneLouise Soap & Candle Co. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

 

ArleneLouise Soap & Candle Co. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier with tracking number to file a claim, then please contact us.  We will make sure you're issue is handled and replace items if necessary.

Please save all packaging materials and damaged goods before filing a claim.

 

International Shipping Policy

We currently do not ship outside the U.S.